1. Terms and Conditions

Last Updated: June 11, 2025

1.1 General Terms

1. Acceptance of Terms
   By accessing or using 4M Plumbing’s services, you agree to these Terms and Conditions and our Privacy Policy.

2. Services
   We provide professional plumbing diagnostics, repairs, installations, and maintenance. All service descriptions, pricing, and timelines are estimates and may change based on project scope.

3. Authorization to Contact
   By submitting your information, you opt in to receive communications via phone, email, or text about project needs. Message/data rates may apply. Consent is not a condition of purchase.

4. Payment Terms

   • Trip Fee: $69 (waived upon work approval).

   • Final Payment: Due at service completion; invoices issued electronically.

   • Accepted Forms: Major credit cards, ACH transfers, checks.

5. Cancellations & Rescheduling

   • Notify us at least 24 hours before to avoid a cancellation fee.

   • Emergency cancellations handled case-by-case.

6. Warranties & Guarantees

   • Installations: 1-year labor warranty on all installed equipment and services.

   • Repairs: 6-month labor warranty on repair services.

   • Drain Cleaning: 90-day warranty on drain-cleaning services.

   • Parts & Equipment: Manufacturer warranties apply as provided.

   • Claims: Must be submitted in writing within the applicable warranty period.

7. Limitation of Liability
   To the fullest extent allowed by law, 4M Plumbing is not liable for indirect, incidental, special, or consequential damages arising from our services.

8. Governing Law
   These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

9. Changes to Terms
   We may update these Terms at any time. Continued use after revisions constitutes acceptance.

1.2 SMS/MMS Program Terms & Conditions

Your agreement to these SMS terms is required to receive text messages from 4M Plumbing via our 10DLC-registered number:

1. Program Description:
   When you opt in, you will receive text messages (SMS/MMS) about quotes, estimates, service inquiries, appointment scheduling and confirmations, project updates, and follow-up reminders.

2. Program Frequency:
   You can expect to receive up to 10 messages per month based on your project needs.

3. Opt-Out:
   You can cancel SMS at any time by texting STOP to the number. We will send a confirmation, and you will no longer receive messages unless you opt back in.

4. Help:
   For assistance, text HELP or email support@4mplumbing.com.

5. Interruption:
   Carriers are not liable for delayed or undelivered messages.

6. Costs:
   Message and data rates may apply for any messages sent to you from us and to us from you. Contact your wireless provider with questions.

7. Privacy:
   For details on how we collect, use, and safeguard your data, see our Privacy Policy below.